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It took him four hours to replace a cracked screen on his former boss’s Microsoft Surface laptop six months later, when the battery failed, it took another seven hours to replace that. He can’t fully retrieve the diagnostic repair codes from his Ford F-150 pickup.
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But lately the IT professional and former computer repair shop owner says it’s getting too difficult. Justin Grimes of Peabody, Mass., enjoys tinkering with his electronics and vehicles. Shouldn’t you be able to get stuff you own fixed where and how you want? Most appliance salespeople are accustomed to providing discounted pricing when asked.Manufacturers of vehicles, electronics, appliances, and more are making it tough for independent shops and DIYers to make repairs. Be polite, businesslike, and let stores know that you get competitive bids whenever you make major purchases.
Tell that person the makes and model numbers of the appliances you want, explain that you are calling multiple companies to solicit bids, make it clear that you will ask each store only once for its best price - and will buy from the store that offers the best deal.ĭon’t be shy about using this method. Call four or five retailers and ask to speak to someone with authority to provide discounted pricing. Getting big chains to be flexible took considerably more effort, but if Checkbook’s researchers waited and waited on hold to speak with appliance-department sales managers, they sometimes secured better deals. Checkbook’s undercover price shoppers found the highest price quoted by local retailers for a Maytag MFI2570FEZ refrigerator in stainless steel was $2,209 the lowest price was $1,530-a $679 difference.įor a Samsung WA50M7450AW clothes washer in white, prices ranged from $639 to $1,043, a difference of $404.īut Checkbook’s researchers found that if they called or emailed stores and mentioned they were collecting prices from several outlets for the models they were considering, they were often steep discounts to earn their business.Īt independent stores, Checkbook’s shoppers found that informing sales staff that they were getting price quotes from multiple stores often spurred discounts, waivers of delivery and installation fees, or both. 10 at /Inquirer/Buying-Appliances.Īnother major consideration: price.
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To help you separate the good stores from the not-so-good ones, through a special arrangement, Inquirer readers can access Checkbook’s ratings of local appliance stores for free until Dec. Mistakes in the installation of gas appliances are nerve-wracking. Unfortunately, Delaware Valley Consumers’ Checkbook magazine and receive many reviews from local appliance purchasers that indicate delivery and installation are the most problematic parts of many transactions.ĭelivery crews can damage floors and doorways, and workers can cause water damage and even floods by improperly installing dishwashers and clothes washers.
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But you can’t easily tote your new defective refrigerator back to the store, plus most consumers need help with delivery and installation. If your new tablet doesn’t work, you can just return it and get a replacement. Unlike buying most other big-ticket items, a lot can go wrong with appliance purchases.
When it’s time to purchases new appliances, you want sound advice, careful and prompt delivery, and a trouble-free installation - all at a reasonable price.
But changing trends and features along with shorter appliance life spans mean you’ll probably need to replace at least one or two dishwashers, ranges, refrigerators, and dryers in your lifetime.
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